This Policy
This privacy information was last updated on February 13th 2007. We are committed to protecting the information we collect from you, which we use to enhance your experience of using Groovyfish.co.uk
We also outline the security measures we take to protect your details once you have given them to us. You can then make informed choices about the personal information you provide on this site.
Information Storage
We will keep and use your information for as long as it takes to process your order, and for as long as any product warranty on items you purchase.
We store information so that :-
to ensure that any orders you have placed can be processed to completion and
so that we can contact you in emergencies, such as if there is an urgent product recall.
Otherwise, your information will not be accessed again and it will remain secure.
Cookies
A 'cookie' is a file in your web browser that enables us to recognise your computer when you visit the site.
The tool is used by many Web sites to help collect information, such as how many people visit and return to the site, what products are being bought, and to make certain parts of the site function properly.
In the future, we may use cookies to personalise our Web site, but we will let you know when that happens.
For independent information about cookies visit www.aboutcookies.org
Ordering online
Ordering online using your credit card details is just as safe as ordering goods over the telephone, if not more so. All payments to Groovyfish are handled via Paypal so you can shop with total confidence.
Credit & debit card security assurance
At Groovyfish you don't have to worry about your credit or debit card safety.
None of our customers have had an instance of fraudulent use of their credit or debit card as a result of purchases made with us.
In the event of unauthorised use of your credit or debit card, you must notify your card provider in accordance with its reporting rules and procedures.
